Subscriptions

Click Buy Coffee from the main navigation. Select your coffee of choice. (Note: For a rotating single origin subscription, choose Roaster's Choice. Individual single origin coffees are not eligible for subscriptions because they change often). Choose your preferred size, quantity, and click subscribe to choose your delivery interval. Add to cart. View your cart. Be sure to add a note if you'd like your coffee ground! Check out. Your subscription has begun!

We do our best to fill initial orders immediately. If your order comes in after we've finished roasting, your first order will ship the following Monday. After this, your orders will ship on Mondays (except on postal holidays) at your set interval.

Sign in to your account. On the right side of the page, under Account Details, click 'Manage Subscription' From here, you should be able to change your address, credit card, or frequency, or pause, resume, or cancel your subscription. Your changes will be automatically reflected!

When your subscription order ships, your next order is automatically generated in our system with your current plan settings. At this point, changing your bag size, quantity or order interval will not affect the upcoming shipment. Changes will go into effect after your next shipment. Here's a quick example: Subscription order "A" ships. Your next subscription order "B" is immediately generated. You log in and adjust your plan. This change affects order "C" and beyond. Subscription order B ships. Subscription order C is generated with your new changes.

Email us at orders@novelcoffeeroasters.com and we'll help you out!

While there isn't an option for this through our website, shoot us an email and we'll help you out.

Sign in to your account. On the right side of the page, under Account Details, click 'Manage Subscription' From here, you should be able to pause, resume, or cancel your subscription. Your changes will be automatically reflected!

No problem! Email us at orders@novelcoffeeroasters.com and we'll help you out.